What to expect when working with a smart home professional

May 1, 2020

This post comes to us from Christopher Sterle, founder of Acoustic Design Systems (ADS), a Las Vegas-based leader in commercial and residential home automation and security solutions.

When you decide to either build or transform your home or office into a smart home, it’s essential to work with a trained and experienced professional. Hiring the right integrator will not only save you time and money, but also headaches and hassles.
To start with, you will need to do your homework. First, ask friends and family for referrals, and check out online reviews, both the good and bad. References are usually a great resource, as they have already provided a successful service to people you personally know. Once you’ve done the research, reach out to the smart home professional you prefer. Take your time during the vetting process and meet with multiple integrators until you find one you are comfortable with.

The Process

A smart home professional will want to begin by setting up an appointment to learn more about your lifestyle and determine your list of wants and needs. Budget will also be a vital aspect of the initial conversation as you discover the scale of the project you want completed and whether you will be doing several upgrades and changes at once, or if you prefer to make additions over time.
After the professional has all of the initial information they need, they will make product suggestions and detail a plan that achieves your goals and is in line with your budget. Be sure to speak your mind and address any changes you want to see. Every smart home system is entirely customizable, so thoroughly explain what you want to achieve. Once decisions have been made, you will be provided with a complete scope of work reiterating what was agreed upon, a line-by-line itemization of parts and products, and an explanation of how they all work together to suit your needs.
The next step will be scheduling an installation for the company to install the system. Once completed, the smart home professional will train and educate you on each product and its capabilities, showing you how to use everything. Be sure to speak up and ask any questions you may have, even though more may come up as you get used to the new technology.

Continued Relationship

It’s important to choose a company that offers a service contract and provides immediate assistance with any questions or concerns you may have. You’ll also want to become friendly with the chosen company so you feel comfortable and confident to call them at any time to discuss new products or projects you may be interested in. That way, you can build and add to your smart home as technology changes.
You could just go online and pick out popular smart home products and read the instructions on how to install them yourself. But you will likely find DIY solutions cause more frustration than necessary, and the intended connectivity may not function properly as you had planned. When you hire a professional, you’re employing an educated expert. Respected integrators are continuously furthering their education to learn more about their industry, be on top of evolving technology, and remain masters in the field.
Watch the video below to see what you can expect
when working with a smart home professional.


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