Troubleshooting a Director connection

The following table lists troubleshooting problems connecting to a Director.

Symptom

Possible problems and solutions

Cannot see the Network Address of Director in the Director’s dialog

1. In Tools > System Manager, click Refresh several times to see if the network address appears.

2. If not, select Add and enter the name and network address.

3. Make sure Director is enabled on the controlling device.

a. At a command line, enter telnet [controller IP address].

b. Enter the root username and password.

c. Enter sysman status.

d. If Director is not enabled, enter sysman enable director.

e. Enter sysman status and verify the Director is now enabled.

f. Enter exit.