General procedure

To update your system and software:

  1. Back up the current project and media.
  1. Check that you have a good network connection.
  2. Check the currently-installed Composer Pro and Director versions.
  3. Update Composer Pro software and drivers.
  4. Update Control4 products using Update Manager.
  5. If you have problems, see “Troubleshoot the Upgrade Process” or contact Control4 Technical Support.

    6. Tip: The update process is highly dependent on valid network configurations and Internet connection availability and bandwidth. Please confirm that the devices on your network have a valid connection to the Internet. If you are using DHCP, confirm that your DHCP is active and can issue valid IP addresses to clients on the network.

    IMPORTANT! Do not use a previous release of Composer Pro to modify a system. Likewise, do not use a current version of Composer Pro to modify a previous release of the Control4 system.