Estimating update times per device type

The update time is dependent on the size of the Control4 system, the available network bandwidth, and the types of devices you are updating. 

There are three types of devices: IP devices that communicate solely by TCP/IP, Zigbee, Zigbee Pro devices that communicate via Zigbee or Zigbee Pro, and hybrid devices that use both TCP/IP and Zigbee for communication. 

Depending on the device type, some devices, such as the IP devices update in parallel; other Zigbee devices are updated sequentially, one after another. Generally, the IP devices are updated in parallel immediately after the primary controller updates. After that, the Zigbee devices update in sequence starting with the system remote controls. The system remote control is the first Zigbee device to update if it is in Wake mode. During or after the update, if the system remote control was in Sleep mode, it updates immediately after it wakes up.

The following list identifies some typical Control4 devices and update time estimates.

  • IP devices (updated in parallel immediately after the primary controller):
  • Controllers—20 to 40 minutes
  • 7” touch screens—15 to 20 minutes
  • Speaker Point—10 to 15 minutes
  • Zigbee devices (updated sequentially):
    • System Remote Control—3 to 5 minutes (updated as the first Zigbee device if awake)
    • Dimmer/Keypad/Switches—3 to 5 minutes
    • Thermostat—10 minutes

    Example: a total of

    • 20 devices may take 110 minutes or longer
    • 30 devices may take 150 minutes or longer
    • 60 devices may take 300 minutes or longer

    to complete the process. Dimmers and switches do not need to be updated.

You may want to practice on your own Control4 system first before upgrading a customer's home.