Setting up Remote Access

Use a Control4 Navigator to enable or disable Remote Access. This feature lets you access your Control4 system for updates using the Internet from a remote location. Note: You can also set up Remote Access when you create an account at customer.control4.com.

Prerequisites

  • Register the system at customer.control4.com. This process can be completed by the installer or homeowner as long as the system a Navigator, touch screen or on-screen configured in the system.

To set up Remote Access for OS 2.6 or later:

  1. At one of the touch screens or on-screen Navigators, select Settings > Service Connection.
  1. Select Yes under Remote Service.

Notes:

    After you enable remote access, if the user has a 4Sight subscription for this system, then the user can enter their email address and password and securely log in to their Control4 home network from any Internet connection in the world.

    When the user logs in, the homeowner can use the Web Navigator to monitor and control their lights, change their temperature (warm or cool the home remotely), or check whether any doors or windows were left open. You or the user can refer to this Internet information in the Control4 System User Guide.

    If this system and controller are registered on customer.control4.com, the system is accessible for remote access (without a 4Sight subscription) after a request by the Control4 Installer or Control4 Technical Support representative has been made to access the system. After OS 2.4.0, this check-in is no longer required to initiate a remote service connection.