Register the controller from a Navigator
Important: To complete the registration from a Navigator, the Navigator must be installed, connected to a controller, and identified in the system.
To use a Navigator to set up a customer.control4.com account and register this system:
- Go to customer.control4.com.
- Click New Account at the top of the screen.

- Complete the Create Consumer Account form for the user according to the instructions on the page, and then record the Account Name, E-mail Address and Password for the user’s future reference. Note: It’s important that the information entered here is the customer’s, not the dealer’s.
- Click Create Account to create an account for this system.
- On the Complete Registration page, click Yes.
- On the Controller Registration Confirmation page, copy or write down the 10-digit registration code displayed. This code is time-sensitive and must be used within 10 minutes. It provides a temporary code used to exchange security parameters, and set up the ability to create a secure connection between my.control4.com and the controller.
- Go to the Navigator's main menu (Home Page), and press Settings > Registration.
- Select the text box in Enter Code, and then enter the 10-digit registration code.
- When you are finished, tap Done.
- Select Activate. When activation is completed, the user can use all media services, such as the online media recognition service.
- (Optional) While you are here, you may want to enable Remote Access. Select Service Connection > Yes. This allows Control4 access for system updates and is a required step in enabling user remote access.