Frequently Asked Questions

What is Control4 system?

A Control4 system is a cost-effective and convenient way to transform your home or business by adding control to TV, Music, Lighting, Temperature, and Security automatically. With Control, you can personalize your set-up, for one-room or one-element control to whole-home integrated control.

Why should I choose Control4?

There are too many reasons to list here—but ultimately, it's all about choice. We have the solutions to fit virtually every lifestyle and budget and our certified dealers can design a system that's right for you. Best of all, with Control4, you can add more functionality over time, when you're ready or as budget allows, so you're never, ever locked in.

Where can I buy Control4 products? Can I purchase Control4 products online and install them myself?

While Control4 is incredibly simple to use, system design and installation is for professionals only. To ensure you get the most from your Control4 system we sell through authorized dealers only who have gone through rigorous training with our technical staff. Find a dealer.

I've heard that Control4 can help me save energy but how?

There are dozens of ways to save energy throughout your home with Control4.Lights dim and turn off automatically, heating and cooling can be managed to save kilowatts and dollars, shades can be drawn to keep the house cooler in the summer months at a certain time of day! Talk to a Control4 dealer for ideas on how Control4 can help you go green.

Do I have to use my TV as the interface to select music, listen to the radio, control my lights, etc.?

Of course not!We provide you with a variety of ways to manage and control your system:a remote control for your TV, a variety ofin-wall or tabletop touch panels (that feature intercom capability), a smart-phone or evena tablet. You decide.

Can I watch different sources (TV, DVDs, etc.) on different TVs at the same time in my home using Control4?

Yes! Depending on the way you design your Control4 system you could watch a different source on every TV in your home.

Can I listen to different audio sources (CDs, MP3s, Radio, etc.) in different rooms in my home at the same time?

Absolutely. You can design your Control4 system to create a robust multi-room music solution making it convenient and easy to play different music in any or all rooms of the house. Of course, with Control4, you can also add other functionality to control lights, temperature and security with ease.

How many individual rooms does Control4 support?

The beauty of a Control4 system is its scalability. You can start small with one-room control and expand to whole-home or office control. Control4 solutions have been installed in one-room flats to multi-room mansions to thousand-room hotel resorts.

How long is the warranty on Control4 products?

Most Control4 products have a two-year limited warranty.

Can I use a Control4 remote or touch panel to control other rooms/systems from the room that I am in?

The short answer here is absolutely yes! With Control4, you can control every room in your house no matter which room you happen to be in. You can even control these rooms when you are away from home using the internet-based Control4 4Sight service.

I need help with some quirks in my system, who should I call?

We recommend seeking the help of your Control4 Dealer who should be able to provide the hands-on support for you and your system. If you're having trouble with your dealer, we want to know. Please contact our sales team and they will assist you, either in getting in touch with your dealer or in finding a new one.

My house is fairly old but I am interested in getting a Control4 system. Is there a way to do this without remodeling my whole home?

Definitely. One of the unique features of Control4 is that it uses both wired and wireless technology, making it just as simple to install in older homes as it is to install in new homes.

I saw a Control4 system in a hotel recently. Can I get a similar system for my home?

Yes! Contact one of our dealers and they will help you plan out a system that meets your needs and your budget.

Why are some of the icons on the display grayed out?

Features that are grayed out on your on-screen or touch screen interfaces are not currently setup on your Control4 system. Contact your Control4 Dealer to add cool new features and functions to your Control4 system!