Control4 System User Guide

Create an Account and Register Your System

After your Control4® dealer or installer has installed your system, dealers will usually use their my.control4.com account to set up your free personal MyControl4 account and register your system. After the account is set up, you will need to log in to the account and accept the Terms of Use agreement for the first time. You will want to become familiar with the contents of this site, because you'll be using the MyControl4 account to perform different activities from time to time.

 

Note: The my.control4.com and MyControl4 accounts are not supported on MyHome for the iPad®, iPhone®, iPod touch®, or Android devices. Use an Internet browser to access these accounts.

 

The benefits of setting up an account and registering your controller let you and/or your dealer

 

 

You and your dealer will use the services provided by my.control4.com or MyControl4 (at customer.control4.com) to

 

Procedure (Dealers Only)

To create an account for your customer and register your customer's controller on my.control4.com:

  1. Using an Internet browser, go to my.control4.com.
  2. At the top of the page, click Create Account or click here under Registering Your Controller.
  3. Enter the requested personal information (Step 1 - Tell Us Who You Are).
  4. Enter your customer's system information (Step 2 - Enter Your Control4 System Information). To set up Remote Access so your dealer can view your system configuration, select Allow Remote Support.
  5. Create your customer's account name, email address, and password (Step 3 – Create you’re my.control4.com Consumer Account). Also add a promotional code if you have one.
  6. Read and accept the Terms of Use. Check if you’d like to receive communications from Control4. Your customer will have to accept these terms again when you turn the account over to them and they log in for the first time.
  7. Click Create Account.

  8. You’ll now be prompted to register your customer's controller. If you register now, a 10-key code is returned to you. Copy or write down this code; you will add it to your Composer Pro project (in Tools > Account Services), or you can use a Navigator to enter the code (see Register Your Controller). If you prefer, you can log in to my.control4.com later and register your controller by clicking Register Controller. Go to Register Your Controller when you're ready to do this.
  9. Follow the on-screen instructions, as there are other steps you must follow to complete the process.
  10. To create a 4Sight subscription (subscription fee required), click Subscriptions.
  11. Write down the account name, login and password information. Keep this information in a safe place. You'll need to give this information to your customer.

 

The next time you visit this site, you can log in and Check or Change Your Account, Use the Web Navigator, or use Anywhere Access (if you've set up a 4Sight subscription for your customer).

 

Note: If you forget the password, go to my.control4.com and click Forgot Password? under Account Login. If you’ve forgotten the account name, contact your Control4 sales representative.

 

Procedure (Customers Only)

If your dealer has not set up your account for you and registered your controller, and you want to set it up yourself, go to customer.control4.com and at the login screen, click Create New Account. See Account Quick Setup for Consumers at Resources for more details.

 
Related Topics:

Access 4Sight

Set Up Internet Music

Use the Web Navigator

See Also:

Control4 System Quick Start Guide

 

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