System User Guide
Create an Account and Register Your System
After your Control4® dealer or installer has installed your system,
dealers will usually use their my.control4.com account to set up your
free personal MyControl4 account and register your system. After the account
is set up, you will need to log in to the account and accept the Terms
of Use agreement for the first time. You will want to become familiar
with the contents of this site, because you'll be using the MyControl4
account to perform different activities from time to time.
The my.control4.com and MyControl4 accounts
are not supported on MyHome for the iPad®, iPhone®, iPod touch®, or Android
devices. Use an Internet browser to access these accounts.
The benefits of setting up an account and registering your controller
let you and/or your dealer
- Access your account information.
- Access and download media identification
and TV or radio station configurations.
- Access information about movies, music,
and Rhapsody® (fee-based).
- Download software updates.
- Access documentation, videos, and other
- Use 4Store.
You and your dealer will use the services provided by my.control4.com
or MyControl4 (at customer.control4.com) to
- update your system,
- make changes to your system,
- fix problems that may occur,
- customize your system,
- check any licenses that you have and whether
they are activated,
- access 4Sight
(subscription required), Anywhere Access, and MyHome apps for remote
access services. See Access 4Sight
or Using the Mobile Navigator
- access 4Store
to purchase apps (not supported on devices that use MyHome apps).
See 4Store.com for details.
- download other applications; for example,
Composer HE or Composer ME. See the Control4
System Quick Start Guide for details.
Procedure (Dealers Only)
To create an account for your customer and register
your customer's controller on my.control4.com:
- Using an Internet browser, go to my.control4.com.
- At the top of the page, click Create
Account or click here
under Registering Your
- Enter the requested personal
information (Step 1 - Tell Us Who You Are).
- Enter your customer's system information
(Step 2 - Enter Your Control4 System Information). To set up Remote
Access so your dealer can view your system configuration, select Allow Remote Support.
- Create your customer's account name, email
address, and password (Step 3 – Create you’re my.control4.com Consumer
Account). Also add a promotional code if you have one.
if you’d like to receive communications from Control4. Your customer
will have to accept these terms again when you turn the account over
to them and they log in for the first time.
- You’ll now be prompted to register your
customer's controller. If you register now, a 10-key code is returned
to you. Copy or write down this code; you will add it to your Composer
Pro project (in Tools >
Account Services), or you
can use a Navigator to enter the code (see Register
Your Controller). If you prefer, you can log in to my.control4.com
later and register your controller by clicking Register
Controller. Go to Register
Your Controller when you're ready to do this.
- Follow the on-screen instructions, as
there are other steps you must follow to complete the process.
- To create a 4Sight subscription (subscription
fee required), click Subscriptions.
- Write down the account name, login and
password information. Keep this information in a safe place. You'll
need to give this information to your customer.
The next time you visit this site, you can
log in and Check or Change
Your Account, Use the Web Navigator,
or use Anywhere Access (if you've set up a 4Sight subscription for your
you forget the password, go to my.control4.com and click Forgot Password? under Account Login. If you’ve forgotten
the account name, contact your Control4 sales representative.
Procedure (Customers Only)
If your dealer has not set up your account for you and registered your
controller, and you want to set it up yourself, go to customer.control4.com
and at the login screen, click Create
New Account. See Account Quick
Setup for Consumers at Resources for
Set Up Internet Music
Use the Web Navigator
Control4 System Quick
Control4 Corporation. Corporate website: http://www.control4.com.